Thousands of users reported problems accessing Microsoft services Thursday afternoon, including Outlook email, Microsoft Teams and Copilot Outage-tracking website Downdetector showed a sharp increase in reports shortly after 11:00 a.m.
Outlook was among the hardest-hit services, with reports peaking at more than 128,000 around 11:10. Microsoft 365 also saw more than 46,000 reports, while thousands of users reported problems with Teams and Copilot.
Microsoft acknowledged issues affecting Teams users in North America Thursday morning, saying those problems had been resolved around noon. However, in a later update, the company said it was investigating reports of users having trouble accessing Exchange Online mailboxes through multiple connection methods in the Americas.
Outage reports for Outlook and Microsoft 365 had begun declining by midafternoon, although thousands of users were still reporting problems. Microsoft had not immediately provided an explanation for the disruption.
(Image: Copyright Microsoft)